Support details
Address: 250 Olsen Ave, Parkwood QLD 4214, Australia
Phone: +61432225519
Email: chat@thraxellyz.site
Hours: Monday to Friday, 9:00 AM to 5:00 PM AEST
Contact
Get in touch with our Parkwood support team
Use the contact form for general enquiries, account requests, policy questions, or feedback about your site experience.
Response pathway
General enquiries are usually reviewed within two business days.
Policy requests
Access or correction requests are managed under applicable privacy law requirements.
Complaints handling
Formal complaints can also be submitted through the dedicated complaints policy channel.